Shipping policy return or exchange

Thank you for visiting and shopping at lincymathew.com. Following are the terms and conditions that constitute our Shipping Policy. We currently ship only in US.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates and Delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Below table is an estimate only.

• USPS Standard (cost is free), 3-5 business days , free
• USPS Two Days ($12.95) , 2 business days

Returns and exchanges

Within 15 days after you have received your order, if you find that you are unsatisfied with your purchases, please contact us to let us know what issues you might be having with your order. Merchandise must be returned in the same condition as it was received and return shipping charges are non-refundable and are full responsibility of the customer. Refunds will be made for the price of the item, excluding shipping fees.

For exchanges, contact us at service@lincymathew.com with subject line EXCHANGES and we will work with you on a situation basis.

Your satisfaction and happiness are our top commitment. If an error was made on our part, we’ll do our best to see how we can to fix it! Thanks for your support!